Frequently asked questions

Ranging from how to request quotes to handling orders and everything in between, find all the answers you need.

Yes! All of our buttercream cakes should be kept in the refrigerator until 1-2 hours before serving.

There are serving size suggestions on the cake quote request form. 

On the main home page there is a "request a quote" button. Fill out the form. Make sure you put a correct text phone number on the form, as that is the best way for us to contact you. You will receive a text from the number 808-207-8025 with questions we have and/or a link to pay the deposit 

Final payment is due 24hrs before cake pickup at the latest. You are always welcome to pay full balance anytime. You can pay the final payment with the same link you paid your deposit with. 

Once deposit is paid, it is non-refundable. We ask for a lower deposit than industry standard.

Yes, we offer free delivery to Disney Aulani. Free delivery times are around 3:30-4 on Tuesday-Friday and around 11am-12pm on Saturdays. We will message you the day before to reconfirm, and then we will also text you when we are about 15 minutes away.

Yes we offer delivery options. The fee is dependent on date/time, and location. 

You can pick up your cake anytime during business hours on the day of pickup you selected on your request form.

Yes!  We have a lot of pictures on our instagram page. you can go to www.instagram.com/oahucakes to see many examples.

Best way to place an order is through the "request a quote" button on our home page.

Best place to ask a question-call us during business hours at 808-888-2255

Best place to text a question  -   808-207-8025 (this is a text only line, it will not make or receive calls)

Order a Cake Today!

If you have an event or birthday party coming up, order your custom buttercream cake today!